Introduction

Welcome to OutdoorHub Australia (Creative Equipment Brands Pty Ltd) ("we," "our," "us"). These Terms and Conditions ("Terms") govern your access to and use of our website ("Website") and the purchase of products from us. By accessing or using our Website, you agree to these Terms. If you do not agree, please refrain from using our Website.

1. Use of Website

1.1 Eligibility You must be at least 18 years old or have the permission of a parent or guardian to use this Website and purchase products.

1.2 Prohibited Activities You agree not to:

• Use the Website for unlawful purposes.
• Distribute viruses or harmful code.
• Attempt to gain unauthorised access to the Website or our systems.

1.3 Intellectual Property All content on this Website, including text, graphics, logos, and images, is the property of OutdoorHub Australia (Creative Equipment Brands Pty Ltd) and is protected by Australian and international copyright laws. You may not reproduce, distribute, or exploit any content without our written consent.

2. Orders and Payments

2.1 Product Availability All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

2.2 Pricing All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. We reserve the right to change prices without notice.

2.3 Payment Methods We accept credit/debit cards and other payment methods as displayed at checkout. By placing an order, you authorise us to charge your payment method for the total amount, including shipping fees.

3. Shipping and Delivery

3.1 Processing and Delivery Times Orders are processed within 1-2 business days. Estimated delivery times are:

• Sydney, Canberra, Melbourne, Adelaide, and Brisbane Metro Areas: 3-7 business days.
• All Other Areas: 7-14 business days.

3.2 International Shipping Currently, we do not ship internationally.

3.3 Delays We are not responsible for delays caused by carriers or external factors beyond our control.

4. Returns and Refunds

4.1 Return Policy Returns are accepted within 14 days of delivery for items in their original condition. Refer to our Refund Policy for more details.

4.2 Non-Returnable Items Gift cards, clearance items, custom or personalised products, and items purchased with discount coupons are not eligible for return.

4.3 Damaged Items Notify us within 24-48 hours of delivery for damaged or defective items. Include photos for faster processing.

5. Liability

5.1 Limitation of Liability To the maximum extent permitted by law, we are not liable for:

• Indirect or consequential damages.
• Loss of data, profit, or business opportunities.

5.2 Warranty Disclaimer We provide products "as is" and disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

6. Warranty

All products sold by OutdoorHub Australia (Creative Equipment Brands Pty Ltd) are covered under the respective manufacturer's warranty. The terms and conditions of the warranty are set by the manufacturer and may vary depending on the product. Customers are encouraged to review the manufacturer's warranty documentation included with their product for specific details. If you have any warranty-related queries, please contact us at hello@outdoorhub.com.au.

7. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and handle your information.

8. Marketing Communications

8.1 Use of Personal Information By providing your email address or other contact information during a purchase or account creation, you consent to receive marketing communications from OutdoorHub Australia (Creative Equipment Brands Pty Ltd). These communications may include newsletters, promotional offers, or product updates.

8.2 Opt-Out Policy You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us at hello@outdoorhub.com.au.

8.3 Compliance with Privacy Laws We comply with all applicable privacy laws, including the Australian Privacy Act 1988 and the Spam Act 2003, to ensure the responsible use of your personal information.

9. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia, including compliance with the Australian Consumer Law (ACL) as administered by Fair Trading NSW and the Australian Competition and Consumer Commission (ACCC). Any disputes shall be resolved in the courts of New South Wales.

11. Contact Us

For questions or concerns, contact us at:

OutdoorHub Australia (Creative Equipment Brands Pty Ltd) Email: hello@outdoorhub.com.au